Article 1: Opening & access conditions

Guests can access their Lodge from 4pm and must free it by 11am on the day of departure.

Welcome Au Coeur des Puys is provided from 9am to 8pm in high season and from 9am to 7pm in low season. The establishment’s telephone service is available every day of the year.

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Article 2: Occupancy of Lodges

Persons not known to the institution may not enter the park without the park’s authorization. Similarly, the customer cannot rent a Lodge for a number of persons greater than that provided for by the regulations in force. Either 2 or 4 people depending on the occupied Lodge. It is strictly forbidden for minors to stay alone in an accommodation. No visitors are allowed in the rental park.

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Article 3: Key Management

The Lodge key must be returned on the day of departure. In case of non-returnal, the property will have the possibility to charge an amount of €50 on the customer’s credit card.

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Article 4: Rules of Good Conduct

Guests are required to behave in a decent manner and to respect the basic rules of living within the recreational residential park, in particular:

• Respect and ensure the peace and quiet of other Lodges guests (sound level of music, general behaviour, noise at night).

• Guests are committed to complete calm after 10pm and until 8am the next morning.

• The Lodges are a place of calm and relaxation to live fully in total immersion.

Any behaviour drift (drunkenness, night noise) will not be tolerated. Any violation of the provisions of these rules may result in the expulsion of the Lodges.

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Article 5 : Interdictions

Les Lodges sont strictement non-fumeur, pour des raisons de sécurité et de respect envers les autres occupants des autres Lodges.

Il est strictement interdit de faire des feux type barbecue. Tous les Lodges sont munis de détecteurs de fumée et d'extincteurs.